Last updated: June 13, 2026
Categories of Personal Information Collected
When you place an order or sign up for email updates on this website, the following categories of personal information are collected:
- Identity data: Full name (first and last)
- Contact data: Email address, phone number, shipping address, billing address
- Transaction data: Products purchased, quantity, order date, order total, payment status
- Technical data: IP address, browser type, device type (collected automatically through standard web server logs)
Payment Information Handling
Payment card details (including card number, expiration date, and CVV code) are not stored on our servers. When you enter payment information at checkout, that data is transmitted directly to our third‑party payment processors (Visa/MasterCard gateway and PayPal). These payment processors are certified as compliant with the Payment Card Industry Data Security Standard (PCI DSS). We receive only a confirmation that the payment succeeded or failed, along with the last four digits of the card number for reference.
Purposes for Which Information Is Used
Collected information is used only for the following specific purposes:
| Purpose | Description |
|---|---|
| Order processing | To verify payment, prepare items for shipment, and provide tracking information |
| Customer communication | To send order confirmations, shipping updates, and responses to support inquiries |
| Fraud prevention | To detect and prevent potentially fraudulent transactions |
| Website improvement | To analyze aggregate traffic patterns and fix technical issues |
Email Marketing Communications
If you check the box to subscribe to promotional emails during checkout or separately through a sign‑up form, we may send you occasional emails about new products or special offers. Each promotional email contains an unsubscribe link at the bottom. Once you unsubscribe, you will not receive any further promotional emails. Unsubscribing does not stop transactional emails (order confirmations, shipping updates, refund notices).
Data Retention Period
We retain order-related personal information for six years from the date of the last transaction. This retention period is necessary for tax, accounting, and customer service purposes. After six years, the information is permanently deleted from our active systems.
Security Measures Implemented
The website uses SSL/TLS encryption (indicated by “https” in the address bar) to protect data transmitted between your browser and our server. Access to customer data within our organization is restricted to employees who need it to perform their job functions. All employees are trained on data handling procedures.
Use of Cookies
This website places small text files called cookies on your device. The cookies we set serve the following functions:
- Remembering items in your shopping cart between pages
- Remembering your preferences (such as currency and region)
- Collecting anonymous traffic data through analytics tools
You may disable cookies through your browser settings. However, disabling cookies will cause the shopping cart to forget your selected items when you navigate away from a page, making it difficult to complete a purchase.
Disclosure of Personal Information to Third Parties
We do not sell, rent, or trade your personal information to any third party. The only third parties that receive your information are:
- Shipping carriers (to receive name, address, and tracking email address)
- Payment processors (to receive payment details and billing address)
- Law enforcement or regulatory authorities (only when required by a valid legal order)
Your Rights Regarding Your Personal Data
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data (subject to legal retention requirements)
To exercise any of these rights, send an email to info@dfyne.sbs with your request and order number (if applicable). We will respond within 30 days.